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❓ Frequently Asked Questions

🛒 How do I place an order?

Simply browse our collections, add items to your cart, and complete checkout using PayPal or your credit card.

🚚 Do you ship internationally?

Yes, we do! We offer international shipping and support tracking for every parcel.

💬 Can I change or cancel my order?

Contact us within 6 hours of placing your order. Once it’s shipped, we cannot make changes.

📦 What if my item is damaged or missing?

Please reach out to us at Service@yurepet.com within 7 days, with a photo of the product and your order number.

💰 What payment methods do you accept?

We accept PayPal, Visa, Mastercard, and most international credit cards.