Privacy Policy

Effective Date: November 1, 2023 | Last Updated: November 1, 2023

At Yura Pet (“we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website yurapet.com.

1. Information Collection

We collect both personal and non-personal information to provide and improve our services:

• Personal Data: Name, email, phone number, shipping address when you make a purchase or create an account.
• Payment Information: Processed securely through our payment partners (we don’t store credit card details).
• Technical Data: IP address, browser type, device information, and cookies for analytics.
• Usage Data: Pages visited, time spent, and interaction patterns.

2. How We Use Your Data

• Process orders and deliver products
• Provide customer support
• Improve our website and services
• Send promotional emails (with opt-out option)
• Prevent fraud and ensure security
• Comply with legal obligations

3. Data Sharing

We only share information when necessary with:

• Payment processors (e.g., PayPal, Stripe)
• Shipping carriers (e.g., FedEx, DHL)
• Service providers (hosting, analytics)
• Legal authorities when required

We never sell your personal data.

4. Data Security

We implement industry-standard measures including:

• SSL encryption for all data transfers
• Regular security audits
• Limited access to personal data

5. Your Rights

You may:

• Access, update, or delete your account information
• Opt-out of marketing communications
• Request data portability
• Withdraw consent (where applicable)

Contact us to exercise these rights.

6. Cookies

We use cookies for:

• Essential website functionality
• Performance tracking
• Personalized advertising (via trusted partners)

Manage preferences through your browser settings.

7. International Transfers

Data may be processed outside your country but with adequate protections.

8. Policy Updates

We may update this policy periodically. Significant changes will be notified via email or website notice.

9. Contact Us